Cozy living room illuminated by the warm amber glow of holiday lights, a smartphone displaying a festive app interface rests on a thick knitted blanket, soft-focus Christmas tree in the background, warm cozy photography, shallow depth of field, 35mm film.
Cozy living room illuminated by the warm amber glow of holiday lights, a smartphone displaying a festive app interface rests on a thick knitted blanket, soft-focus Christmas tree in the background, warm cozy photography, shallow depth of field, 35mm film.
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App Support

Cozy nights made simple

Need help pairing your smart lights or syncing your festive soundtrack? We are here to ensure your holiday movie nights run as smoothly as warm maple syrup.

Troubleshooting Guide

Common festive questions

Quick solutions for setting up your living room choreography. Get your ambient colorways and synchronized audio perfectly aligned before the opening credits roll.

Smart light pairing

Audio synchronization

Device compatibility

Ensure your Bluetooth is active and your lights are Hue or LIFX compatible. Tap the gear icon inside the app to initiate the ambient colorway sync.

If songs lag behind the film, use the manual offset slider in your audio settings. Keep your phone microphone unobstructed for automatic acoustic pairing.

The app supports iOS 15 or later and Android 10 or higher. Older tablets might experience slower response times during dynamic color transitions.

Get in touch

Send a holiday note

Our holiday support team is on standby to help you orchestrate the perfect festive evening. Send us a message and we will reply within a few hours.